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If you use a Microsoft service like Outlook.com, OneDrive, Xbox Live, or Skype, you already have an account. Sign in Create a new account Already entered a product key and looking for your software? Access your favorite Microsoft products and services with just one login. From Office and Windows to Xbox and Skype, one username and password connects you to the files, photos, people, and content you care about most. Monitor 1024x768 or higher recommended. Third Party Software Microsoft.NET 4.5.2 (included with TurboTax Installer) Internet Connection 1 Mbps modem (Broadband connection highly recommended). Required for product activation, software updates and optional online features. Printer Any Windows-compatible inkjet or laser printer.

If you purchased a product from Microsoft or Microsoft Store, you can request a return. You'll then find out if your product is eligible for a return. If you purchased a product from another organization and have changed your mind, you may contact that organization to inquire about returns or refunds (subject to their refund policy). You can check your Order history to verify what you've ordered from Microsoft.

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Note: If you want to cancel a Microsoft subscription or free trial subscription, including Xbox Live and Microsoft 365, see Cancel or turn off recurring billing on a Microsoft subscription. If you see a charge after turning off recurring billing, you may have turned it off after the expiration date. Subscription recurrence dates and billing dates are different (learn more).

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Returns and exchanges

You can manage returns, exchanges, and more on the Order history page.

To request a return or exchange:

  1. Sign in to Order history, and then select Request a return. If you don’t see Request a return, your item may not be eligible for a return. For detailed info about the return and refund policy, see Microsoft Terms of Sale.

    Notes:

    • Items that may be eligible for return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. Digital gift cards and service/subscription cardsmay also be eligible for return (see Microsoft gift card terms and conditions). Digital goods like apps, games, add-on content, subscriptions, movies, TV shows, and books aren't returnable unless the offer or applicable law states that you're eligible for a refund.

    • Note: In Australia this return information does not affect any remedy you may have under the Australian Consumer Law. Please refer to https://aka.ms/acl for details of your rights under the Australian Consumer Law.

  2. Follow the instructions on the screen to get a prepaid shipping label for the return. If you can't get a prepaid shipping label for the return, contact support.

  3. When we receive your item and find it eligible for a return, we’ll either ship you a replacement or issue you a refund.

You can see the status of your return or exchange on the Order history page (learn more).

Refunds

When you make a qualifying return, we'll credit the full amount, less the original shipping and handling charges. Refunds are generally processed within 3–5 business days after we receive your item and find it eligible for a return. Refunds are applied to the original payment option.

You can see the status of your refund on the Order history page (learn more).

Unexpected or inaccurate charges

To address unexpected charges, first see What to do about unexpected charges from Microsoft. If you don't see the cause for your unexpected charge, you can select the Contact us link at the top of the page, or you can contact Microsoft Store support.

More help

See the resources below for more help with Microsoft products and services.

  • Get info about how to prevent unauthorized purchases from Microsoft Store.

  • Learn how to cancel an order or pre-order from Microsoft Store.

  • See more topics related to Microsoft subscriptions at My subscriptions.

  • Visit Microsoft Support for help with products such as Windows 10, Xbox, Office, and more.

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Applies to:

Want to experience Microsoft Defender for Endpoint? Sign up for a free trial.

For more info about Windows 10 Enterprise Edition features and functionality, see Windows 10 Enterprise edition.

Microsoft Defender for Endpoint is an enterprise endpoint security platform designed to help enterprise networks prevent, detect, investigate, and respond to advanced threats.

Defender for Endpoint uses the following combination of technology built into Windows 10 and Microsoft's robust cloud service:

  • Endpoint behavioral sensors: Embedded in Windows 10, these sensors collect and process behavioral signals from the operating system and send this sensor data to your private, isolated, cloud instance of Microsoft Defender for Endpoint.

  • Cloud security analytics: Leveraging big-data, device-learning, andunique Microsoft optics across the Windows ecosystem,enterprise cloud products (such as Office 365), and online assets, behavioral signalsare translated into insights, detections, and recommended responsesto advanced threats.

  • Threat intelligence: Generated by Microsoft hunters, security teams,and augmented by threat intelligence provided by partners, threatintelligence enables Defender for Endpoint to identify attackertools, techniques, and procedures, and generate alerts when theyare observed in collected sensor data.

Microsoft Defender for Endpoint

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Threat & Vulnerability Management

Attack surface reduction

Next-generation protection

Endpoint detection and response

Automated investigation and remediation

Microsoft Threat Experts
Centralized configuration and administration, APIs
Microsoft 365 Defender

Tip

  • Learn about the latest enhancements in Defender for Endpoint: What's new in Microsoft Defender for Endpoint.
  • Microsoft Defender for Endpoint demonstrated industry-leading optics and detection capabilities in the recent MITRE evaluation. Read: Insights from the MITRE ATT&CK-based evaluation.

Threat & Vulnerability Management
This built-in capability uses a game-changing risk-based approach to the discovery, prioritization, and remediation of endpoint vulnerabilities and misconfigurations.

Attack surface reduction
The attack surface reduction set of capabilities provides the first line of defense in the stack. By ensuring configuration settings are properly set and exploit mitigation techniques are applied, the capabilities resist attacks and exploitation. This set of capabilities also includes network protection and web protection, which regulate access to malicious IP addresses, domains, and URLs.

Next-generation protection
To further reinforce the security perimeter of your network, Microsoft Defender for Endpoint uses next-generation protection designed to catch all types of emerging threats.

Endpoint detection and response
Endpoint detection and response capabilities are put in place to detect, investigate, and respond to advanced threats that may have made it past the first two security pillars. Advanced hunting provides a query-based threat-hunting tool that lets you proactively find breaches and create custom detections.

Automated investigation and remediation
In conjunction with being able to quickly respond to advanced attacks, Microsoft Defender for Endpoint offers automatic investigation and remediation capabilities that help reduce the volume of alerts in minutes at scale.

Microsoft Secure Score for Devices

Defender for Endpoint includes Microsoft Secure Score for Devices to help you dynamically assess the security state of your enterprise network, identify unprotected systems, and take recommended actions to improve the overall security of your organization.

Microsoft Threat Experts
Microsoft Defender for Endpoint's new managed threat hunting service provides proactive hunting, prioritization, and additional context and insights that further empower Security operation centers (SOCs) to identify and respond to threats quickly and accurately.

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Important

Defender for Endpoint customers need to apply for the Microsoft Threat Experts managed threat hunting service to get proactive Targeted Attack Notifications and to collaborate with experts on demand. Experts on Demand is an add-on service. Targeted Attack Notifications are always included after you have been accepted into Microsoft Threat Experts managed threat hunting service.

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If you are not enrolled yet and would like to experience its benefits, go to Settings >General >Advanced features >Microsoft Threat Experts to apply. Once accepted, you will get the benefits of Targeted Attack Notifications, and start a 90-day trial of Experts on Demand. Contact your Microsoft representative to get a full Experts on Demand subscription.

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Centralized configuration and administration, APIs
Integrate Microsoft Defender for Endpoint into your existing workflows.

Integration with Microsoft solutions
Defender for Endpoint directly integrates with various Microsoft solutions, including:

Microsoft Software Engineer Salary

  • Azure Defender
  • Azure Sentinel
  • Intune
  • Microsoft Cloud App Security
  • Microsoft Defender for Identity
  • Microsoft Defender for Office
  • Skype for Business

Microsoft 365 Defender
With Microsoft 365 Defender, Defender for Endpoint and various Microsoft security solutions form a unified pre- and post-breach enterprise defense suite that natively integrates across endpoint, identity, email, and applications to detect, prevent, investigate, and automatically respond to sophisticated attacks.

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