Visit the Citrix website to download and install the latest version of Workspace. Open the Apple App Store and search for Citrix Workspace to download and install the latest version. ChromeOS / Chromebook Devices. Open the Chrome Web Store and search for Citrix Workspace to download and install the app to your Chromebook. This article's objective is to describe the steps involved in trusting a CA certificate in Citrix Workspace App for Linux. Download CA certificate in.

Applicable Products

• Citrix Workspace App

Objective

Citrix Workspace App Download Windows 10

This article is intended for Citrix administrators and technical teams only.Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more information
This article describes the steps for collecting logs and key data from Citrix Workspace app for Windows. This is applicable for Citrix Workspace app for Windows. The logs and data collected can be used by administrators to identify and troubleshoot configuration issues. The logs and data collected enable Citrix Technical Support to diagnose and troubleshoot cases. This mechanism replaces the Receiver Diagnostic tool.

Pre-Requisites

Instructions

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1. Navigate to Advanced Preferences and click on ‘Log collection’
2. The ‘Log collection’ dialog is launched. Set the desired log level. Log level ‘Verbose’ captures more detailed logs. Click on ‘Start collecting logs’ once you are ready to reproduce the issue.

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3. The below dialog appears. Log collection is now in progress. Proceed to reproduce the issue with Workspace app for Windows. Once you have successfully reproduced the issue, click on ’Stop collecting logs’.

4. The Workspace app collates all the logs collected as a .zip package. This could take a few minutes

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5. Click on ‘Save Logs’ to save the logs in a folder of your choice.